November 26, 2013
Our mission at North Star is to provide the highest level of support and customer service. We understand that the world of IT, computer networking, and software integration can be hard to understand for someone who doesn’t work in the industry. This can make it difficult to decipher the companies that are trustworthy and knowledgeable from the companies that are overpriced and under educated. Below are 3 reasons why we love free consultations at North Star.
1. A free consultation gives you the opportunity to ask us directly, any questions you have regarding your network at no cost. It gives you a chance to decide whether you think North Star would be a good fit for your company, and it is our way of showing you that we truly care about the needs of your company. We’re confident that after our meeting, you will be satisfied with our professionalism and expertise. It also gives you insight into how we think and operate.
2. A free consultation allows use to familiarize ourselves with your company so we can understand the challenges you face in your workplace. Were more than happy to perform a full network analysis to evaluate your needs and help recommend solutions to help optimize your efficiency. We want to learn as much as we can about your business so we can serve you better. If we know what aspects of your business are the most crucial to your operation, as well as any details such as seasonal changes in your industry, we can anticipate your needs and ensure maximum efficiency when it counts.
3. The third purpose of the free consultation is to simply let you know the types of services that are available to you. We offer a wide range of services such as continuing managed services, virus removal, cabling services, network infrastructure, relocations, Mac support, and fast on site response. In an effort to further increase our customer service, we have invested in the latest remote technology to give us the ability to work for you from anywhere at the touch of button. For more complicated and urgent issues, we can arrange to have one of our qualified computer technicians arrive on site same day to ensure minimum disruption.
Our mission is to provide the best service with the quickest response. To find out more about the North Star difference, or to contact us for a free consultation, please fill out the form and one of our representatives will follow up.