Why choose NorthStar Technology Solutions for your IT needs?
Because of the guarantees. We welcome you to compare other IT Consulting companies to us. Do they make these bold statements?
1. We guarantee to help stabilize your network better than your current IT consultant. Our state of the art monitoring will catch more than 50% percent of all computer problems before they happen. Doing proper maintenance in the background will help you stabilize your environment, getting your network running more efficiently with less headaches.
2. We guarantee that we will repair your computer or network in lightning fast time. We know how important working computers are to running your business. That is why we have invested in remote access technology. We can resolve most problems quickly without having to wait to dispatch a technician onsite. Under our various support contracts, if we cannot fix it remotely, we guarantee to send a qualified IT consultant out the same day.
3. We guarantee to put things into language you can understand. It is your right to know what is going on with your technology. We strive to stay away from technical jargon that only serves to confuse people outside of our industry. We will work to clearly and concisely explain everything to you in a way that makes sense.
4. We guarantee that you will be completely satisfied with our work. You deserve to be completely satisfied with the work we perform. We guarantee to do whatever is necessary to make you happy: no hassles, no problems.
5. We guarantee not to put your data or technology in jeopardy. We will only have qualified computer technicians working on your network. The machines that run your business are not our play toys. We will evaluate every situation and advise you of any risks beforehand. It is your right to decide if the reward is high enough to take a risk. We also are paranoid about backups. We don’t want to leave anything to chance.
6. We guarantee to complete all projects on time and on budget. We plan ahead in order to fully execute any project. It is our responsibility to make sure we have thought through every possible obstacle. We will plan and research every project with excellent detail. No more unexpected charges. No more extended network downtimes.
7. We guarantee to provide you with detailed and accurate bills. It is your right to know exactly what you are paying for. We guarantee to be detailed with our billing so you know exactly what work was performed by our computer consultants and how long it took them.